International Customer Information
FREE International shipping is now available with our "Ready to Ship" rings over $75!
- FedEx International Priority (2-4 business days): FREE
- Price Calculated at checkout, according to region
*Please allow 1-2 business days for order processing and please note we do not ship on Saturdays, Sundays, and U.S. holidays.
US size conversion?
Please see our conversion chart here.
**Getting your size right is always a doozie. We highly recommend buying our US sizer so you can nail your size the first time. You get a hefty discount off your ring when you buy the sizer, so it more than pays for itself and saves you the hassle of returning internationally.**
For best results in getting your size right, we highly recommend ordering a US ring sizer and paying close attention to the sizing recommendations on each ring product page as exchanging sizes internationally can be a hassle.
See the full blurb on sizing here.
Exchanges and Returns?
Returns: You have 30 days from the original delivery date to get your ring back to us. For "Ready to Ship" rings, a $30 restocking fee will be deducted from your return.
We have found standard exchanges to take inordinate amounts of time and do not recommend them for sanity sake on both our parts. We will NOT charge a restocking fee, if you are just trying to buy a new size - we get it :) To exchange sizes, return the current ring and rebuy the next size needed. All returns on "Ready to Ship" rings must be back to us within 30 days of your original delivery date. Reach out to: firstname.lastname@example.org to get started.
HOW TO DO A RETURN OR EXCHANGE
How dare you!?! Just kidding;) We get it. If it's not your thing and we wish you well in your search for the perfect band! You have 30 days from your original delivery date.
- First Let Us Know You are Needing to Return:
Email us at email@example.com. Please identify your order as follows:
- Name the order was placed under
- Order number
- Mention you are "an international customer returning for refund" OR "exchanging." We always love to know why returns happen, so if you don't mind sharing your reason for refund at this time, please do.
We will email back to confirm within 24 hours with a shipping label. Please don't write us twice, as it slows down our response time.