FAQs – Manly Bands FAQs – Manly Bands

FAQs

How long does your FREE U.S. shipping take?

Please allow 1-2 business days for order processing. 

** Please note we do not ship on Saturdays, Sundays, and holidays**

Free U.S. shipping is about 5-7 business days to get anywhere in the U.S. 

 For an extra fee, the following expedited option is available at checkout: 

Fed Ex: pick your speed and the system will generate the price, based on your location

 

How much is international shipping?

International shipping is now available at checkout through DHL Express! The price is generally $20-30, depending on your location. It takes approximately 6-10 business days. Please allow 1-2 business days for order processing and please note we do not ship on Saturdays, Sundays, and holidays.

Any duties incurred from your home country will be your responsibility and will be billed directly to you from DHL. We have not had much of this happen at all, but just need to state it in case!

More on everything international (ordering, shipping, ring sizing, returns, etc) here.

 

Exchanges and Returns?

We have been there and we know how important it is that you find the right one for you - oh wow...that works on so many levels...

For US Orders: You have 30 days from the date you receive your ring to get it back to us. You may change out your size, width, or simply return for a full refund. If you would like to change styles, you'll need to return the first ring and reorder for the second one.

If you are in a hurry to get your new size (i.e. your wedding is in the next 2 weeks), we recommend reordering in the correct size and returning the original ring. We cannot guarantee ship dates on exchanges.

AFTER 30 DAYS? As long as we still carry the style you bought and the ring is unworn and clean, we can process an exchange for a $25 restocking fee. We are not able to process returns after 30 days so please try your ring on before the wedding, yo!

 

For the full instructions on either exchanging or returning within the U.S., click here. 

 

For our international customers: To exchange, we recommend reordering the size you need and returning the original ring. You must get your return into us within 30 days of your delivery date.  For full information on how to process an international return, click here.

 

 

 

Custom and Engraving?

We do not yet do custom rings or engravings.  You can usually find a local jeweler who will do your engraving for a small fee, if needed. We do NOT recommend getting a plated ring engraved (i.e. The CEO, Gentleman, Blue Steel, etc). This weakens the plating, causing chipping, and therefore will void your warranty.

 

Ring Sizing?

For everything about ring sizing, click here.

For our international sizing chart, click here.

 

Warranty?

Your ring also comes with a "no hassle" one year warranty. If you have any manufacturer issues (chipping, breaking, etc), we will replace it no questions asked.

Note: This does not cover size changes due to weight loss/gain, abuse (engraving plated rings), or loss of the ring. Obvious submerged water damage to your wood ring will void your no hassle one year warranty, as they are not meant to be submerged, as noted below and in your care instructions.

Click here for more detailed Warranty information.

  

Are Your Wood Rings Waterproof?

Our wood rings are water-resistant but not waterproof, as you will find with all real wood rings on the market. Our jeweler seals the wood in with a jewelry resin but they are not meant to wear in the shower and in the pool/lake/ocean. They will not fall into pieces after one shower, but please don't make it a habit.

**Obvious submerged water damage to your wood ring will void your no hassle one year warranty**

   

And now, a message from our metals-

 

Why Tungsten Carbide?

In short, it's inexpensive and looks and feels just like silver or platinum.

Pros-

  • Extremely scratch resistant
  • Hypoallergenic
  • Being a heavier metal, it feels much like a platinum in weight

Cons-

  • You cannot resize or cut it. Contrary to the rumors though, Tungsten can be taken off in an emergency. Instead of cutting it, you crack it with vice grip pliers. Also rest assured, the rings are inexpensive enough that if you go up and down in ring size, you can always buy a back up. 

We're not going to lie, having a back up ring is never a bad idea anyway...dudes lose things.

 

Why Titanium? 

In short, It's lightweight and hella durable.

Pros-

  • Scratch resistant, corrosion and tarnish resistant
  • Hypoallergenic
  • Lightweight
  • Super durable
  • Won't conduct heat like gold and silver, so it's a great choice for chefs!

Cons-

  • Cannot be resized or cut

 

Why Stainless Steel?

In short, it won't tarnish and it will feels super light weight.

Pros-

  • Scratch resistant, corrosion and tarnish resistant
  • Won't conduct heat like gold and silver
  • The environmentally friendly option, as it it fully recyclable
  • Can be cut off with regular cutting instruments in an emergency

Cons-

  • Some manufactures add Nickle in their mix, so if that's an allergy for you, we recommend Tungsten instead
  • Cannot be resized
  • DOES NOT LIKE CHLORINE, so if you swim a lot, this is not the right choice

 

 

Why Cobalt?

In short, you can resize them and they are the shiniest of the newer more inexpensive metals on the market. They fall in-between Tungsten and Stainless Steel or Titanium in weight, so it's a nice mid range metal weight.

Pros-

  • Resizable and cutable
  • Has a "white gold" look
  • Scratch-resistant and durable

Cons-

  • Can sometimes contain Nickel, so if that is an allergy we do not recommend these unless our verbiage specifically states that the ring is Nickel free
  • Not as scratch-resistant as Tungsten

 

 

Why Ceramic?

In short, they are light and durable.

Pros-

  • Lightweight
  • Hypoallergenic
  • Extremely durable 

Cons-

  • Cannot be resized
  • Not as fancy as the other metals

 

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