Returns & Exchanges

How BEST to do an Exchange

You have 30 days to do this!

 

We understand it may be necessary to change a ring size, or width, and we are happy to help you exchange to a size/width that is currently in stock during your 30-day exchange period. You have 30 days from your original delivery date.

Please note: if you're getting married in the next 14 days, please email us. Otherwise, please follow the plan below.

If you would like to change ring styles, you'll need to return the first ring and reorder for the second one, unless the pricing is exactly the same.

 

Exchange Plan:  (You have more than two (2) weeks to spare and you prefer to not spend any more moola)

  • Let Us Know Your Sizing Change Needs

Email us at hello@manlybands.com. Please identify your order as follows:

-Name the order was placed under 

-Order number

-New size and style you would like.

We will email back to confirm in 24-48 hours with a pre-paid shipping label. Please don't write us twice, as it slows down our response time. By emailing us this form as a request for an exchange, you are confirming that you are NOT getting married within the next two weeks.

 

  • Send Your Old Ring Back:

We cannot send you your new ring until we receive your old ring back.  Please pack your old ring in the original ring box we provided to avoid damaging the ring. Print the label we provide - in your print settings, be sure to change your "paper size" to "A6" when you print. Otherwise, it will print out a full page label that will not fit on the box! Drop off at your local post office within 3 days.

  

  • That’s It!  -- You have the tracking information from the label we provided, so you can check to see when we get it, if you're curious how it's going. Once your ring has been received, we will process your exchange in about 3 business days and shipping takes another approx. 5 business days.  We pay for shipping both ways on your first exchange only.  So please know the exact size you need. 

    How to do a RETURN 

    YOU HAVE 30 DAYS TO DO THIS!

    How dare you!?! Just kidding;) We get it. If it's not your thing and we wish you well in your search for the perfect band! You have 30 days from your original delivery date.

     

    • First Let Us Know You are Needing to Return:   

    Email us at hello@manlybands.com. Please identify your order as follows:

    -Name the order was placed under 

    -Order number

    -Mention you are "returning for refund."  We always love to know why refunds happen, so if you don't mind sharing your reason for refund at this time, please do.

    We will email back to confirm in 24-48 hours with a pre-paid shipping label. Please don't write us twice, as it slows down our response time.

     

    • Send Your Old Ring Back:

    Please pack your old ring in the original ring box we provided to avoid damaging the ring.  Print the label we provide - in your print settings, be sure to change your "paper size" to "A6" when you print. Otherwise, it will print out a full page label that will not fit on the box! Drop off at your local post office within 3 days.  

     

    • That’s It!  -- Once your ring has been received, we will process your return in 4 business days and it will hit your bank in approximately 3 business days after that.

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