I originally ordered a size a little too big for me
So i reached out to customer service and started a return. They said i was not within the time allowed for a size change but told me to send pictures and if there was no damage they may be able to work something out. I did and they hooked me up! I am dumb so i ordered a ring wayy too small for me, didnt fit and i was scared i would have to cut my finger off lol
After some soap and a lot of relaxed breathing and thinking skinny i got it off and reached back out to customer service. They said no problem send it back and we will get you a new one
I finally got the size right and the ring is awesome!
The thing obviously that stands out the most is the incredible (and i mean absolutely amazing!) customer service!
The person that made it all happen was Stacie, customer happiness officer.
Stacie was professional, kind, easy to talk to and replied so fast that i swear they were refreshing their email like how you do when you scroll instagram for hours and are just begging for something new to see
Shout out to Stacie and their amazing service! Thank you!